Privacy Policy
Last updated: [Date]
1. Information We Collect
We collect information you provide directly (name, phone number, payment details) and information generated by using ShoferX (trip history, location during trips, device information).
2. How We Use Your Information
We use your information to provide rides, process payments, verify driver documents, provide customer support, and improve the ShoferX service.
3. Location Data
ShoferX collects location data to match passengers with nearby drivers, calculate fares, and enable live trip tracking during an active ride.
4. Sharing Your Information
We share the minimum information necessary between passengers and drivers to complete a trip (e.g., name, pickup location), and with payment processors like M-Pesa to process payments.
5. Data Retention
We retain account and trip information for as long as your account is active, and as required to meet legal and regulatory obligations in Kenya.
6. Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law, by contacting us through the Contact page.
7. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated in the app or by other reasonable means.
8. Contact
Questions about this policy can be sent to us through the Contact page.