FAQ
Questions? We've got answers.
What ride types does ShoferX offer?
Four: ShoferXPiki (motorbike), ShoferXGo (affordable everyday rides), ShoferXRide (mid-sized comfort), and ShoferXL (premium large vehicles).
How do I pay for a ride?
ShoferX is built around M-Pesa, add it as your payment method and fares are deducted automatically at the end of each trip.
Where does ShoferX operate?
Nairobi's CBD and surrounding towns including Kikuyu, Ruaka, and King'eero, with coverage expanding as the driver network grows.
How do I become a driver?
Apply from the Become a Driver page, upload your license, ID, and vehicle logbook, and our team reviews your application before you go online.
How does ShoferX keep me safe?
Every driver is verified before their first trip, and every ride includes live trip tracking, trip sharing, and in-app support.